Refund Policy

Refund Policy

At Kahma Supplements Adelaide, we stand behind the quality of our products and want you to be satisfied with your purchase. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free refund policy to ensure your peace of mind.

1. 3-Days Exchange:

We offer a 3-day exchange on all our products. If you are not satisfied with your purchase for any reason, you may return the product within 3 days from the date of purchase for a full refund, minus shipping and handling fees. But, the process will be properly examined with the proofs.

2. Return Process:

To initiate a return, please contact our customer service team at aelaide@kahmasupplements.com.au or call us at 0478 578 800. Our customer service team will guide you through the return process and provide you with a return authorization number.

Please note that returned products must be in their original packaging, unused, and in the same condition as received. Once your return is received and inspected, we will process your refund within business days.

3. Refund Method:

Refunds will be issued in the original form of payment used for the purchase. If the original form of payment is not available, refunds will be issued via check or store credit, as per your preference.

4. Non-Refundable Items:

Please note that certain items are non-refundable, including gift cards, downloadable software products, and perishable goods.

5. Shipping Fees:

Shipping and handling fees are non-refundable. Customers are responsible for the cost of return shipping unless the return is due to a product defect or error on our part.

6. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately. We will replace the product or issue a refund, as per your preference, at no additional cost.

7. Contact Us:

If you have any questions or concerns about our refund policy, please contact us at aelaide@kahmasupplements.com.au or call us at 0478 578 800. Our friendly customer service team is here to assist you.

We reserve the right to modify or update our refund policy at any time without prior notice. Please refer to our website for the most up-to-date refund policy.

Thank you for choosing Kahma Supplements Adelaide. We appreciate your trust in our products and are committed to providing you with the best possible customer experience.